Website Personal Information Processing Policy
The website processes users' personal information in accordance with the following policy.
The Company respects users' privacy rights and protects personal information collected, stored and used in connection with our services (hereinafter referred to as the "Services"). In order to fulfill this commitment, we have developed this privacy policy (hereinafter referred to as the "Privacy Policy") to guide how we collect, store and use the information you provide to us.
By accessing our Services, including registering for a lumalanegame.cc account, downloading and using software provided by lumalanegame.cc, or clicking the "I Accept" button (or similar button), you accept the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not register an account at lumalanegame.cc, download software provided by lumalanegame.cc, or otherwise access our Services.
You confirm that you are over 18 years of age (or the age of majority in your jurisdiction if you are over 18 years of age), and have reached the legal age in your jurisdiction or place of residence, or have obtained the legal consent of your parent or guardian to enter into a binding contract. In any case, you confirm that you are over 13 years of age. If you are under 13 years old, you are prohibited from using our services.
1. Scope of Privacy Policy
This Privacy Policy describes the collection and use of personal information submitted and collected through our services by lumalanegame.cc. Personal information includes any information that can identify you personally, such as your name, address, telephone number or email address, and information about you collected and/or maintained in a personally identifiable form. Please note that advertisers or websites linked to our services may collect your personal information. This Privacy Policy does not apply to and cannot control the activities of other advertisers or websites.
2. Information We Collect
We provide a rich range of games created by independent developers, and you can access our services without registering or logging in. Some games on our website are controlled by third parties, including third parties located outside the EU/EEA, and these third parties should apply their own privacy policies. For games hosted by us, we only collect and process your personal data to the minimum extent necessary to achieve the following purposes based on appropriate legal basis.
2.1 In order to provide certain location-based services, such as teaming up with people nearby, we may collect your IP address. This is not your real IP address, but the IP address of the telecommunications operator.
2.2 In order to improve our services and correct errors or mistakes you encounter in the game, we may collect relevant information, including but not limited to your behavior data in the game, device information and network status.
2.3 In order to comply with applicable laws (such as anti-money laundering regulations), we may collect your device and network information. The data processing activities for this purpose are necessary for us to fulfill the legal obligations we are subject to.
3. Tracking technologies and cookies
lumalanegame.cc and its partners (such as marketing partners and analytics providers) may use tracking technologies such as cookies, beacons, tags and scripts. These technologies are used to analyze trends, administer our website, track users' activities on the website, and collect demographic information about our user base as a whole. We use cookies for various purposes, including shopping carts, remembering user settings, and authentication. Users can control the use of cookies by adjusting their personal browser settings. However, if you reject cookies, you can still use our website, but your ability to use certain features or areas of our website may be limited. We may also use transparent GIFs in HTML-based emails to let recipients know which emails have been opened. This allows us to evaluate the effectiveness of certain communications and the effectiveness of our marketing campaigns. Therefore, these types of transparent GIFs are associated with personally identifiable information.
We may also use tools or third-party analysis software to automatically collect and use certain non-personal information that does not directly enable lumalanegame.cc to identify you.
4. How we entrust third parties to process, share, transfer and disclose your personal data
In order to provide you with our services, we may share your personal data with the following categories of third parties
4.1 Affiliates
We are a global company with affiliates around the world. In order to provide our services, we will share your personal data with our affiliates based on their respective legal bases and the data processing agreements signed between us.
4.2 Advertising
Such services allow the use of user data for advertising purposes and to display the number of banners and other advertisements on this website, which may be based on user interests.
This does not mean that all personal data is used for this purpose. The relevant information and conditions of use are listed below.
Some of the services listed below may use cookies to identify users, or use behavioral retargeting technology, that is, display customized advertisements based on the interests and behaviors of users (including advertisements detected outside this website). For more information, please check the privacy policy of the relevant service.
In addition to the opt-out options provided by any of the services below, users can opt-out of the use of cookies by third-party services by visiting the Network Advertising Initiative’s opt-out page.
(1) AdSense:
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Google AdSense is an advertising service provided by Google Inc. The service uses “Doubleclick” cookies, which are used to track users’ use of the website and user behavior in relation to the advertisements, products and services provided.
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Users can disable all Doubleclick cookies by clicking on the following link: google.com/settings/ads/onweb/optout
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Personal data processed: Cookies; Usage data
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Place of processing: Ireland - Privacy Policy - Opt-out
4.3 Data analysis
In order to better understand and provide more effective services, we may conduct research and analysis on personal data collected (such as your gaming statistics) and may analyze, profile and segment such personal data. Such research and analysis may be compiled and analyzed in aggregate form.
We may also use third-party service providers to monitor and analyze the use of our services. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. For more information, please visit the privacy policies of the following partners:
(1) Google Analytics:
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Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the collected data to track and analyze usage of this Website, to compile reports on activity and share them with other Google services.
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Google may use the collected data to contextualize and personalize the ads of its own advertising network.
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Personal Data processed: Cookies; Usage Data
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Place of processing: Ireland - Privacy Policy - Opt-out
(2) Google Tag Manager:
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Google Tag Manager is a tag management service provided by Google Ireland Limited.
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Personal Data processed: Usage Data.
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Place of processing: Ireland - Privacy Policy.
4.4 Remarketing and behavioral targeting
These services allow this Website and its partners to inform, optimize and serve ads based on a user’s past use of this Website.
This activity is facilitated by tracking usage data and using trackers to collect information that is then transmitted to partners who manage remarketing and behavioral targeting activities.
Some services offer the option of remarketing based on lists of email addresses.
In addition to the opt-out features provided by any of the services listed below, users can opt-out by visiting the Network Advertising Initiative’s opt-out page.
Users can also opt-out of certain advertising features through applicable device settings (e.g. device ad settings for mobile phones or general ad settings).
(1) Google Ads Remarketing (Google Ireland Limited)
Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the activities of this website to the Google Ads advertising network and the DoubleClick cookie. Users can opt-out of Google’s use of cookies for ad personalization by visiting Google’s Ads Settings.
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Personal data processed: Cookies; Usage Data.
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Place of processing: Ireland - Privacy Policy - Opt-out.
(2) Remarketing with Google Analytics (Google Ireland Limited)
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Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google Ireland Limited that links tracking activities performed by Google Analytics and its cookies with the Google Ads advertising network and the Doubleclick cookie.
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Personal data processed: Cookies; Usage Data.
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Place of processing: Ireland - Privacy Policy - Opt-out.
4.5 Traffic Optimization and Distribution
Such services allow this website to distribute its content and optimize its performance using servers located in different countries.
Which personal data is processed depends on the characteristics and implementation of these services. Their function is to filter the communication between this website and the user's browser.
Given the widespread distribution of this system, it is difficult to determine where content that may contain user personal information is transmitted.
(1) Cloudflare (Cloudflare Inc.)
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Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
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The Cloudflare integration means that it filters all traffic passing through this website, i.e. the communication between this website and the user's browser, while allowing the collection of analytical data for this website.
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Personal data processed: cookies; various data types as specified in the service's privacy policy.
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Place of processing: United States - Privacy Policy.
4.6 Law enforcement / legal obligations
(1) Anti-cheat and anti-fraud companies
We may share information necessary to detect, investigate and prevent cheating in the game and violations of the EULA for the sole purpose of detecting, investigating and preventing cheating in the game.
(2) Public authorities and auditing bodies
Certain personal data may be disclosed to public authorities, such as tax and customs authorities, auditing bodies and other competent authorities, in accordance with applicable law.
4.7 Sale or merger
A third party who acquires us or all or a substantial part of our business. We may disclose information to third parties if we sell or acquire any business or enter into a merger. In such cases, we would disclose your data to the prospective buyer of that business. We may also disclose information to third parties if we sell, acquire, merge or partner with another company or business, or sell some or all of our assets. In such transactions, personal data may be among the transferred assets. If there is any change in ownership or user of your personal data, you will be notified via email, in-app/in-game notification, and/or notice on our website.
5. Security Safeguards
lumalanegame.cc implements appropriate security safeguards to ensure the security, integrity, and privacy of the personal information of account holders that we collect and store. Personal information collected by lumalanegame.cc is stored in secure operating environments that are not open to the public and are accessible only to authorized employees. We also implement security measures to protect the loss, misuse, and alteration of the information under our control (i.e., to maintain data quality). For example, we verify the identity of users by requiring them to submit information such as username and password before allowing them access to their personal information. We also take reasonable steps to ensure that third parties to whom we provide personal information provide adequate protection for such data.
Your personal information may be transferred to and stored at a destination outside of your country of residence. Your personal information may also be processed by employees of our affiliates and third-party service providers operating outside of your country of residence. In such cases, we will take reasonable steps to require third parties holding your personal information to take commercially reasonable security measures to protect such information.
Unfortunately, however, no data transmission over the Internet or any wireless network can be guaranteed to be completely secure. Therefore, while we strive to protect your personal information, you acknowledge that: (a) we cannot guarantee the security, integrity, and privacy of any and all information and data exchanged between you and us through our Services; and (b) any such information and data may be viewed or tampered with by third parties during transmission.
6. Links to Third-Party Websites or Services
You should be aware that our Services may from time to time contain links to third-party websites, products, or services. pleasegame.cc is not responsible for the privacy practices or content of such websites or services. If you have any concerns about a third-party's privacy policy, please read the privacy policy of the website or service you are linking to before submitting any personal information.
We may also use Google Remarketing, which allows third parties, including Google, to serve ads to you on our behalf based on your activity on our Services. This involves placing a small piece of code provided by Google in certain areas of our Services. This code allows third parties, including Google, to place cookies on your computer that inform them of your use of our Services and allow them to recognize you and show relevant ads when you visit other websites within the Google Display Network. We may also useSimilar remarketing services provided by other companies. If you would like to prevent Google Analytics from collecting data from your browser when visiting the website, you can download and install the Google Analytics opt-out browser add-on https://tools.google.com/dlpage/gaoptout
7. Universal ID Cookies
This website uses cookies and similar tracking technologies, such as the Universal ID Cookie, to provide its services. Cookies are an important tool for measuring advertising effectiveness and ensuring a thriving online advertising industry. The Universal ID Cookie stores a unique user ID in the first-party domain that is accessible to our advertising partners. This simple ID can be used to improve user matching, especially for advertising primarily to iOS and MacOS browsers. Users can opt out of the Universal ID tracking cookie by clicking here.
8. Access to Personal Information
lumalanegame.cc strives to provide you with a way to review, update or correct the personal information we hold about you. To do so, please log into your account or contact our Privacy Policy Administrator at [email protected]. If you contact us, we will require sufficient information from you to confirm your identity, verify your access request, and assist us in processing your request. Please note that even if your personal information is changed or deleted in accordance with your request, lumalanegame.cc may still retain some of your personal information to resolve disputes, enforce the lumalanegame.cc User Agreement, and comply with technical and legal requirements and restrictions related to the security, integrity, and operation of our services.
9. Deactivation or Termination of Account
A request to delete and/or terminate your account will not result in the deletion of information that has been collected and aggregated or that we determine in our sole discretion cannot be deleted without undue burden on us. We cannot and have no obligation to delete any of your information from third-party providers or platforms. In addition, please note that even if you delete your account or your account is terminated, your information may not be completely deleted from our servers and the servers of third parties with whom such information is shared.